FAQs

Please note that the site will soon be undertaking changes which will enhance the service going forward. PLEASE DO NOT BUY CREDITS DURING THIS PERIOD AS WE CANNOT GUARANTEE AN UNINTERRUPTED SERVICE. 

1. Why should I use Artbank to find buyers?

Increasingly, the internet is where people begin a search for art. Artbank exposes your art to a w...

2. Artbank do not have the Category, Style or Medium that I require to list my art?

If a Category, Style or Medium you require is missing please contact us (only Registered advertiser...

3. How do I edit/add a Biography

If an artist already on our database does not have a biography attached - or you wish to edit a bio...

4. Art I posted has not appeared on the site?

All art posted is subject to approval before going live on the site. We try to approve all submissi...

5. How do I make changes to art I have posted?

Go to 'My Artbank' then 'View Art For Sale' then 'Edit'. Always use the 'Help' buttons in these sec...

6. A piece of art I uploaded is not featured on the site but marked 'Partially Posted' in 'My Artbank'?

This means you did not quite complete the uploading process. Login, go to 'My Artbank', 'View Art F...

7. What is an Authentication Certificate?

An authentication certificate is a document authenticating the provenance and/or value of a work of...

8. I have a piece of art by an unknown artist. How do I advertise it?

It is not unusual for the identity of an artist to be unknown, possibly with inherited art etc. and...

9. I don’t know the date when my art was produced?

It is not essential to enter a date produced for works featured although we do offer this facility....

10. I would prefer not to publish a price?

It is not mandatory to put a price but we would recommend it wherever possible so that the time of ...